Terms And Conditions

Competitions and Promotions

The Everton Direct store do not currently sell gift vouchers or certificates. Occasionally however, The Everton Direct Store may produce exclusive vouchers, offers and discounts for our valued customers and email subscribers.

Where you have a valid promotion code, the following additional terms and conditions apply on the discounts: When more than one promotion is running at the same time – only the highest value offer will be valid. Multiple promotions or offers cannot be used simultaneously. Discounts will only be available on order values over the amount stated in the offer. Discounts are only valid until the date published. Discounts are only redeemable for purchases made on this website (store.evertondirect.evertonfc.com). Discounts are not refundable. Only one discount/promotion/offer may be used per customer per transaction.

We reserve the right to end any discounts, promotion or offer at any time including prior to the advertised end date without notice.

Competitions From time to time, The Everton Direct Store will run competitions to win prizes including match tickets, mascot experiences, signed merchandise, tickets to watch the team train and many more. The below terms and conditions will apply to all such competitions.

Competitions are open to participants over the age of 18. If you are younger than 18, you should obtain permission from your parents or guardian before entering the competition. Prize draws are not open to employees of the Promoters, their families, agencies and anyone to whom they are professionally connected.

Only one entry may be recorded per person. The winner will be randomly drawn from the qualifying competition entrants.

The winners will be informed after midday (BST) on the closing date of the competition. If the winner cannot be contacted, fails to confirm acceptance of the prize or cannot make use of the prize for any reason, the Promoters reserve the rights to select an alternative winner.

The Promoters decision is final and no correspondence will be entered into.

The prize is non-transferable and no cash alternative will be given.

The winner agrees not to sell, offer to sell or use the prize for any commercial or promotional purpose (including placing the prize on an internet auction site).

By entering you agree that if you are chosen as a prize winner, you will allow the Promoter to use your name, photograph, video, voice recording and general location for their publicity and news purposes during this and any future promotions or advertising.

The Promoters reserve the right to change, alter or withdraw the competition at any time.

To the maximum extent permitted by the law, the Promoters shall not be liable for any claims or actions of any kind whatsoever for damages or losses to persons and property which may be sustained in connection with the receipt, ownership and/or use of the prize.

The Promoter will use the information which you provide or which we obtain from our dealings with you, to administer the competition. We may also use it to tell you about our products and offers, and for market research including analysis and development of our products and customer relationships.

Acceptance of the rules is a condition of entry and the entry instructions form part of the rules.

If any of these terms and conditions are found by a competent court or other competent authority to be void or unenforceable, that term or condition shall be deemed to be deleted and the remaining terms and conditions shall continue in full force and effect.

To enter offline with no minimum spend or qualifying purchase, send your name and address to: Everton Direct Customer Services, c/o Fanatics, Greengate, Manchester, England, M24 1FD. Only one entry per stamped mailed envelope. Entries must be received by midday (GMT) on the indicated closing date. Bulk entries or entries sent through trade, consumer groups, agents or third parties will not be accepted.

These terms and conditions shall be governed and construed in accordance with the laws of England. Any dispute arising is subject to the exclusive jurisdiction on the courts of England. Promoter: Fanatics, Greengate, Middleton, Manchester, M24 1FD

By continuing to use evertondirect.com you agree that you accept the terms and conditions of use set out below. If you do not accept the terms and conditions, you must leave this site immediately.

Promotions - evertondirect.com reserves the right to withdraw any promotion, at any time without notification.

Ownership and Operation

evertondirect.com (“this Site”, “the Store”) is the official online store of Everton Football Club and is operated by Fanatics (International) LTD. ("Fanatics", “we” or “us”). Fanatics is a company incorporated in England and Wales with company number 5933624 and whose registered office is at Greengate, Middleton, Manchester, M24 1FD. Fanatics’s VAT number is 125688644.


You will need to register with Fanatics to place an order for products through the Store.

In return for allowing you to use this Site and benefiting from our services, you agree that any information you provide us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation Fanatics has will immediately become null and void.

Conditions of Registration

If you are under 18, you must ask your parent or a guardian before you:
  • email the website, or ask us to email anything to you;
  • enter any competition;
  • attempt to buy anything from the Store.
By continuing to use this Site and any of the services offered, you are confirming that you have received the consent of your parent or a guardian. We recommend that all minors discuss these Terms and Conditions with their parents before they complete the registration process.

Ownership of Materials

All content included on this Site including but not limited to website design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof is owned by or licensed to Fanatics and is protected by copyright, trade mark and other intellectual property rights and laws throughout the world. You are permitted to display the materials on this Site on a computer screen and to download and print a hard copy for your personal use provided you do not alter or remove any copyright, trade mark or other proprietary notices.

You agree not to:

  • use any of the materials on this Site for commercial exploitation without Fanatics’s prior written consent;
  • establish a link to this Site from any other website, intranet or extranet site without Fanatics’s prior written consent;
  • do anything that may interfere with or disrupt this Site; nor
  • do anything that may infringe the rights of any other person.
For further information on intellectual property matters contact our Legal Department at:
PO Box 210
M24 1YN

Content Supplied by You

If you send communications or materials to this Site by electronic mail or otherwise, concerning any comments, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you hereby give up any claim that any use of such material infringes any of your rights including without limitation moral rights, proprietary rights or any other right, including the right to approve the way in which Fanatics uses such material

Any material submitted to this Site, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used on a royalty free basis by Fanatics anywhere in the world, in any medium.

Please note that this provision does not relate to any personal data that you submit which will be dealt with in accordance with the provisions of our Privacy Statement which is part of these Terms and Conditions (see below).


Your privacy is important to us. Please see our Privacy Statement for details about what information we collect and how we will use and protect it.

Use of the Site

You agree that you will only use this Site in a way which is consistent with these Terms and Conditions and which complies with applicable laws and regulations. In particular you agree that you will not use this Site to upload or send any material which contains software viruses or other codes, files or programmes designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this Site. You acknowledge that this Site and any goods that you obtain from it are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission.

Purchasing Goods

The Help Section tells you how to order and pay for products. It also addresses any questions you might have about delivery of your products, your right to cancel orders or return faulty products to us and our quality assurance.

Fanatics reserves the right to decline orders for bulk or high value purchases and to change price and availability information without notice.

Multiple Promotions

Please note that any promotions/offers on the Site cannot be used in conjunction with any other discounts.

Pre-Ordering items from Fanatics

We will pre-authorise and charge for all pre-ordered items at the time of order. This is to ensure that stock is allocated against your order. It is also sometimes necessary for the customer to confirm details contained within the order.


We may, from time to time, provide links from this Site to websites that are owned and controlled by third parties. These links are provided only for your convenience and we have no control over, and will have no liability in respect of, those websites.


Fanatics will endeavour to ensure that this Site is fully operational at all times. However we cannot guarantee that the Site will be fault free. In particular, access to this Site may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.

Fanatics reserves its right to restrict, suspend or terminate your use of this Site or any of our services at any time if we believe, in our absolute discretion, that you have breached these Terms and Conditions.


You agree to indemnify, defend and hold Fanatics and Everton Football Club, all of their associate companies, their directors, employees, information providers, licensors and licensees, officers and partners, (collectively, the "Indemnified Parties") harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions. You will co-operate as fully as reasonably required by Fanatics and/or Everton Football Club, as the case may be, in defence of any claim. Fanatics and Everton Football Club reserve the right, at their own expense, to assume the exclusive defence and control of any matter and you shall not in any event settle any matter without the written consent of Fanatics, or Everton Football Club.


We may update this Site and/or these Terms and Conditions from time to time. The amended Terms and Conditions will be posted on the Site and will become valid 30 days after the date it is first posted on the Site. Please check this page regularly for changes to this Terms and Conditions. Please be assured that we will not materially change any of our terms, conditions or practices to make them less protective of your information collected in the past without your consent where we are required by law to obtain your consent.

Complaints and Comments

If you have any complaints or comments about this Site or any of the products supplied to you, please contact Fanatics through the Contact Us section on the Site. Alternatively, you can call us Monday-Friday between 8am and 8pm local UK time. UK customers should call +44 (0) 330 100 9878. Customers from outside the UK should call +44 (0) 330 100 9878.


These Terms and Conditions together with our Privacy Policy contain the full and complete understanding between Fanatics and you. No advice or information, whether oral or written, obtained by you through or from the website or from any conversations with our staff will operate to vary these terms and conditions.

The Terms and Conditions together with our Privacy Policy and all contracts made under them shall ensure for the benefit of any successors and assignees of Fanatics

In situations where Fanatics gives you the option to subscribe to its email service which will update you with news or information which it considers to be of interest to you, your use of the content received through the email service will be subject to these Terms and Conditions.

Limitation of Liability

Fanatics will not be liable for any loss or damage (in contract, negligence or otherwise) where:
  • there is no breach of a legal duty of care owed to you by us;
  • the loss or damage is not a reasonably foreseeable result of any such breach; or
  • any increase in loss or damage results from a breach by you of these Terms and Conditions.
Nothing in these Terms and Conditions excludes or limits our liability for fraud or for death or personal injury caused by our negligence.


This Site and its contents are provided without any representations or warranties of any kind, either express or implied. Fanatics disclaims all representations and warranties, including by way of example but not limitation, as to fitness for a particular purpose, to the fullest extent permitted by applicable laws. In addition, Fanatics neither represents nor warrants that the information and/or facilities accessible via this Site are accurate, complete or current, or that this Site will be free of defects, including, but not limited to, viruses or other harmful elements. The user of this Site assumes all costs arising as a result of the use of this Site.

Governing Law

These Terms and Conditions are subject to English law and each of us hereby submits to the non-exclusive jurisdiction of the English courts save that Fanatics shall be entitled to commence and/or defend proceedings in any territory to protect its intellectual property rights or confidential information in that territory.

Exclusive 10% Discount For Season Ticket Members – Terms & Conditions

1.Qualifying Criteria – In store: 1a. To qualify for the discount in store you must show your 2018/19 Season Ticket Card at point of purchase. Season Ticket Members without their season card will not be eligible for the discount. 1b. In store the 10% discount is available on full price product only. 1c. In store the 10% discount cannot be used in conjunction with another offer. 1d. In store the 10% discount can be redeemed from Thursday 2nd August until the end of the 2018/19 Season. 1e. The discount is valid in Everton One and Everton Two stores

2.Qualifying Criteria – Online: 2a. To use the discount online at evertondirect.com simply insert the voucher code provided on the email you received at the check-out point. The 10% discount will be automatically taken from the basket. 2b. Online the 10% voucher code can only be used once. 2c. Online voucher code expires 31.10.2018. 3. Fanatics reserves the right to update, or otherwise change the terms and conditions at any time, from time to time, or terminate the Season Ticket discount at any time, and without notice to you. 4. All of Fanatics’ decisions relating to the Season Ticket Discount is final, no discussion or correspondence with Season Ticket Holders or any other person will be entered into. 5. No cash alternative is available.

Promoter: Fanatics (International) Limited, Stubbs Mill, Upper Kirby Street, Manchester M4 6FN (“Fanatics”)

Sign up and save 10%

Get early access to the latest news, products and offers
Required Email Invalid You have already subscribed
Thanks for subscribing!
{"FavouriteTeamOptions":{"MultipleChoice":false,"ShowTeams":false,"Teams":[],"ViewName":"TeamSelector/_SingleTeamSelector"},"PleaseSelectText":"Please Select","FavouriteTeamText":"[Favourite Team]","NoMatchesFoundText":"[No Matches Found]","Translations":{},"AddSubscriberUrl":"/stores/everton/en/account/AddSubscriber","SubscriptionSignUpText":"Sign up and save 10%","SubscriptionDescriptionText":"Get early access to the latest news, products and offers","SubscriptionEmailText":"Email Address","SubscriptionSubmitButtonText":"Submit","SubscriptionSuccessMessage":"Thanks for subscribing!","InvalidEmailText":"Email Invalid","RequiredText":"Required","SubscriptionFailureMessage":"You have already subscribed"}